Refund Cancellation Policy

🛍️ Thank You for Shopping with www.prasweets.com
We truly appreciate your purchase and are here to assist you if you're not fully satisfied with your order.

📦 Order Confirmation & Cancellations

After placing your order, we will contact you using your provided phone number or email to confirm:

• Order details
• Payment status
• Estimated delivery time

Please Note:

     ❌ Orders cannot be cancelled after confirmation.

• If any item is unavailable after confirmation, we will inform you directly.

If payment has already been made:

    ✅ You are eligible for a full refund of the amount paid (if the item becomes unavailable).

🚫 Order Cancellation by Us

We reserve the right to cancel your order under the following conditions:

• Unable to reach you for order confirmation
• Delivery address is outside our serviceable area
• Missing essential delivery details
• Ordered item(s) are unavailable

💰 Refund Policy

For cancellations and refund requests, please contact:
📧 Email: support@prasweets.com
📞 Phone: +91 80562 04630

Once your request is reviewed and approved:

      🔄 We will initiate the refund process.

Important Refund Details:

     🟡 A 20% deduction will apply (covers shipping & internet payment charges).

     🔴 SLICE PREPAID CARD transactions are non-refundable.

• In such cases, a gift voucher equal to your purchase value will be issued instead.

🙏 Thank You for Choosing Pra Sweets

We are committed to delivering you a sweet and satisfying experience every time!