Terms and Conditions

  1. The website www.prasweets.com (“Website”) is owned and operated by Pra Sweets...
  2. We may collect your personal information, including name, phone number, email address, address, and payment details.
  3. You must register to use the services. You are responsible for your account's confidentiality and activity.
  4. Services are available from 10:00 A.M. to 7:00 P.M. in the listed Places of Service.
  5. Delivery time is estimated and may vary.
  6. Services depend on item availability, location, and other factors.
  7. By using the Platform, you confirm that you are legally competent and that all provided information is accurate.
  8. If using the Platform for another person/entity, you confirm you are authorized to accept the Terms on their behalf.
  9. Once an order is confirmed, cancellation is not permitted unless items become unavailable.
  10. We may cancel orders under certain conditions including unreachability, location issues, missing data, or force majeure.
  11. Payments can be made online or in cash. No additional tips required.
  12. If delivery fails due to your error, the order is deemed delivered and payable.
  13. You can reject an order if damaged or not placed by you.
  14. All platform content is our intellectual property. Unauthorized use is prohibited.
  15. Reverse engineering or misuse of the platform is strictly prohibited.
  16. Do not engage in activities that disrupt the platform.
  17. The platform and services are provided “as is” with no warranties.
  18. We are not liable for damages arising from your use of the platform.
  19. In case of conflict, these Terms will prevail.
  20. Terms are governed by Indian law and jurisdiction.
  21. We may update these Terms at any time. Continued use constitutes acceptance.
  22. You agree to receive communications via SMS, email, or calls. To opt-out, contact support@prasweets.com.
  23. Promo Code Terms:
    i. Valid only on the Pra Sweets Website.
    ii. Cannot be applied to past orders.
    iii. Cannot be combined with other offers.
    iv. Subject to change anytime.
  24. Accepted payment methods: debit/credit cards, UPI, and wallets.
  25. For queries, contact support@prasweets.com or call +91 80562 04630.